Company-wide
Company AI assistant on your own knowledge
A private assistant in Slack, Teams or the browser that answers staff questions from your own policies, files and wikis, with a link to the source.
Company assistant
Company-wide · Company assistant
Know-how capture from long-serving staff
AI knowledge capture from retiring and long-serving staff
Experienced staff answer guided interviews; their know-how becomes searchable notes and how-tos the rest of the team can ask questions of.
01 today
The problem
In many small firms, the hardest knowledge lives in one or two people's heads: which machine needs a trick, which client wants things done a certain way. When they retire or leave, it goes with them. Nobody has time to write it down while they are still there.
02 the run
What the AI does
- Step 1: Plans a series of short interviews around the person's role, systems and regular problems.
- Step 2: Asks follow-up questions by chat or voice, and records walkthroughs over Zoom or Teams.
- Step 3: Turns the answers into how-to notes, checklists and 'if this, then that' guides.
- Step 4: Links each note to the related documents, machines, clients or jobs in your file storage.
- Step 5: Answers colleagues' questions from these notes in Slack or Teams and cites the source.
paused: waiting for a person to approve
03 human in the loop
Where a person approves
The person interviewed reviews and corrects every note before it is shared. Their manager decides who can see sensitive client or pricing details.
04 after
What changes
Hard-won experience stays in the business after people move on. New staff can ask a question and get the answer an old hand would have given.
Results from a real build
[CASE STUDY] We only publish results we can name and check with the client.
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Agent
Tell us how your business runs. We'll tell you where AI fits.
A free 30-minute call. You talk, we ask questions, and you leave with a few concrete ideas — or an honest answer that AI isn't the right fix yet.
Working with teams in the United States, United Kingdom and Australia.