Industry

AI for logistics and distribution

AI reads incoming orders, shipping documents and supplier emails, keys them into your systems and flags the exceptions, so your team handles problems instead of data entry.

use cases: 34
tools: 8

Book a free consultation See the top use cases

known issues

Where the time goes today

Orders arrive as PDFs, spreadsheets and emails, and each one is typed into the system by hand.
Errors in customs and shipping paperwork cause holds at the border or the port.
Customers call for delivery updates that already sit in a carrier portal.
Supplier quotes in different formats make like-for-like comparison slow.

start here

Top use cases

The jobs we would usually look at first for logistics and distribution, best first.

Operations
```
 [PO] [PO] 
   \   /   
  [ ERP ]  
```
Order intake into the ERP
Purchase orders that arrive by email, PDF or spreadsheet are read, checked against your catalog and entered into the ERP for a quick review.
Automation
Operations
```
  ________ 
 |  CN22  |
 '-o----o-'
```
Shipping and compliance paperwork
Prepares commercial invoices, packing lists and customs forms from your order and product data, ready for a person to check and sign off.
Agent
Operations
```
 A   B   C 
 $$  $  $$$
     ^     
```
Supplier quote comparison
A purchasing tool that pulls supplier quotes from email into one like-for-like table, with freight, lead times and terms side by side.
Custom app
Operations
```
 |#|       
 |#|#|     
 |#|#|_  ! 
```
Stock and reorder alerts
Watches stock levels and sales across your channels, warns you before items run out and drafts reorders that take lead times into account.
Automation
Customer service
```
[@]--->[..]
 |      |  
[ok]<--'   
```
Email and chat support agent
An AI agent answers routine customer emails and chats from your help docs and order data, then hands anything unusual to your team with notes.
Voice/chat agent
Finance
```
 .---.     
 |INV|=>[#]
 '---'     
```
Invoice capture and posting
Supplier invoices are read from the inbox, matched to the right supplier and account, and drafted as bills in Xero or QuickBooks for a person to approve.
Automation
Leadership
```
+-- 7am --+
| $  ^  ! |
+---------+
```
Daily business brief across systems
Each morning, AI pulls yesterday's sales, cash, jobs and support figures from your systems into one short brief that flags what needs a decision.
Automation

27 more entries

More use cases for logistics and distribution

Sales
```
.-------.
| QUOTE |
|___$___|
```
Proposal and quote drafting
Turns call notes and site details into a priced first-draft proposal using your own templates, rate card and past wins, ready for a salesperson to check.
Agent
Sales
```
.--.  who?
|AC|  why?
'--'  next
```
Pre-meeting account briefs
Before each sales call, reps get a one-page brief on the account: who is attending, past emails, open deals, support issues and recent company news.
Company assistant
Sales
```
+--+--+--+
|ok|ok|ok|
+--+--+--+
```
CRM logging and clean-up
Logs calls, emails and meeting notes to the right CRM record, fills in missing fields and merges duplicates, so the pipeline reflects what really happened.
Automation
Marketing
```
 .-.  .-. 
( o )( o )
 '-'  '-' 
```
Competitor and market monitoring
Tracks competitor pricing pages, product launches, ads and reviews, then sends a short weekly digest of what changed and why it might matter to you.
Agent
Marketing
```
@ @ @ @ @
 \ | | / 
[A][B][C]
```
Lead enrichment and segmentation
Adds company size, industry and role details to new contacts, sorts them into the right segments and routes them to the right nurture list or salesperson.
Automation
Marketing
```
[#] SKU-01
    +title
    +specs
```
Product descriptions and catalogue enrichment
Supplier spec sheets and rough product data become complete listings: titles, descriptions, attributes and tags, ready for your store and marketplaces.
Automation
Customer service
```
   [#]   
  / | \  
 [a][b][c]
```
Ticket triage and routing
Every new ticket is tagged, prioritized and sent to the right person or queue, so urgent issues stop sitting in a shared inbox.
Automation
Customer service
```
<-- [box]
   RMA ok
<-- $$
```
Returns and refund handling
Return requests are checked against your policy and the order, labels and refunds are prepared, and only the edge cases reach your team.
Agent
Customer service
```
[1]>[2]>[3]
 ok  ..  .
   next ->
```
New customer onboarding
Each new customer gets a tracked onboarding plan: kickoff booked, documents and data collected, setup steps chased, and stalled accounts flagged.
Agent
Operations
```
 o--.   .-x
    |   |  
    '-o-'  
```
Scheduling and dispatch
Proposes the day's job schedule from skills, locations and parts, then updates crews and customers when plans change.
Agent
Operations
```
 [?]--> 1._
        2._
        3._
```
SOP assistant for frontline staff
Staff on the floor, in the kitchen or on site ask how to do a task and get the steps from your own procedures, on their phone.
Company assistant
Operations
```
|-|-|-|-|
 ok ok !!
 hold>QA
```
Quality and inspection reports
Inspection checklists, photos and readings from the floor become clear reports, with failures raised as actions and trends shown to managers.
Custom app
Finance
```
       !!! 
    !!  |  
 !  |   |  
```
Collections follow-up by risk
Overdue invoices are sorted by risk and each customer gets a reminder that fits their history, written in your tone and sent after a person signs off.
Agent
Finance
```
 [x][x][x] 
 [x][x][ ] 
  close >| 
```
Month-end close support
A close workspace that tracks every task, flags odd balances and drafts accruals and variance notes, so the month closes on time with fewer surprises.
Custom app
Finance
```
PO = INV
  \ /
  GRN
```
Purchase order and invoice matching
Supplier invoices are matched to purchase orders and goods received, line by line, so only mismatches need a person before payment.
Automation
Finance
```
[vendor]
 tax  ok
 bank ??
```
Supplier onboarding and bank detail checks
New suppliers send forms, tax IDs, insurance and bank details once; everything is checked against public registers and your rules before set-up.
Agent
HR and people
```
 [=CV=] -> 
 [=CV=] ok 
 [=CV=] ?  
```
Resume screening with written reasons
Every application is scored against the job's must-have criteria, with a written reason for each score, so hiring managers can check the reasoning.
Custom app
HR and people
```
 M T W T F 
 . # . . # 
 . . o . . 
```
Interview scheduling
Candidates book, move or cancel interviews by email or text with an assistant that sees your interviewers' real calendars and confirms in minutes.
Voice/chat agent
HR and people
```
Mo 8.0 ok
Tu 9.5 ot
We 0.0 ??
```
Timesheet and payroll checks
Timesheets are checked against rosters, leave and pay rules before each pay run, and odd entries go to the manager with a plain reason.
Automation
IT
```
 +o    -o
 /|\   /|\
 / \   / \
```
Joiner and leaver account setup
An agent that reads new starters and leavers from your HR system, then builds or removes their email, app logins and devices to a checklist.
Agent
IT
```
  /!\  #ops
 /___\ >>> 
 14:02 up  
```
Incident updates
Turns the noise in your incident channel into clear updates for staff, customers and your status page, on a steady schedule while engineers fix the issue.
Automation
IT
```
  .--.  == 
 ( ?  ) == 
  '--'\ == 
```
Internal knowledge search
An assistant that answers staff questions from your wikis, shared drives and old tickets, links to the source, and says so when it does not know.
Company assistant
Legal and compliance
```
 ._______. 
 |=== ~ x| 
 |=== - v| 
```
Contract review against a playbook
Reads incoming contracts, compares each clause with your playbook, and drafts tracked-change redlines and a risk note for your lawyer to approve.
Agent
Legal and compliance
```
  ((o))    
  _|_ new  
 [digest]  
```
Regulatory update digests
Watches the regulators and sources you follow, filters out what does not apply, and sends a short weekly digest linked to the policies affected.
Automation
Leadership
```
> margin? 
  .:|:||  
  ------  
```
"Ask your data" KPI assistant
Ask questions like 'Which product lines lost margin last quarter?' in Slack or Teams and get an answer from your own data, with the working shown.
Company assistant
Company-wide
```
 ____      
|==  | (o) 
|____|    \
```
Document search and Q&A
Search contracts, manuals, specs and past files by asking a question, and get an answer that quotes the exact page it came from.
Custom app
Company-wide
```
o   ->[#]
/|\ ->[#]
/ \ ->[#]
```
Know-how capture from long-serving staff
Experienced staff answer guided interviews; their know-how becomes searchable notes and how-tos the rest of the team can ask questions of.
Company assistant

integrations

Tools we connect to

Systems businesses like yours commonly run. Wherever it can, the AI works inside the tools your team already uses. If yours is not listed, ask: most tools with an API can be connected.

NetSuite
SAP Business One
Microsoft Dynamics 365 Business Central
CartonCloud
Descartes
ShipStation
Unleashed
Outlook

cd ..

Other industries

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Working with teams in the United States, United Kingdom and Australia.

.-------------------------.
| > what should AI do     |
|   for your business?    |
|                         |
| $ triage the inbox_     |
'-------------------------'