Skip to content
Curious Context Labs

HR and people · Company assistant

Policy and benefits assistant in Slack or Teams

AI HR policy and benefits assistant for Slack and Teams

Staff ask leave, benefits and policy questions in Slack or Teams and get an answer from your own handbook, with a link to the exact section.

01 today

The problem

The same questions reach HR every week: how much leave is left, whether the dentist is covered, what the parental leave rules are. The answers sit in a handbook PDF and a benefits portal nobody can find, so one person ends up as the help desk.

02 the run

What the AI does

  1. Step 1: Reads your employee handbook, benefits guides and policy documents from SharePoint, Google Drive or Notion and keeps them up to date as they change.
  2. Step 2: Answers questions in Slack or Microsoft Teams in plain words and links to the section it used.
  3. Step 3: Looks up personal details such as leave balances from BambooHR or your HR system, only for the person asking.
  4. Step 4: Answers using the policy that applies to the employee's country or site where your rules differ between the US, UK and Australia.
  5. Step 5: Hands sensitive or unclear questions to HR with the conversation attached instead of guessing.

paused: waiting for a person to approve

03 human in the loop

Where a person approves

HR approves which documents the assistant can use and reviews a weekly list of questions it could not answer. Anything about pay disputes, health, grievances or performance goes straight to a person.

04 after

What changes

Employees get answers when they need them, including on night shifts and weekends. HR spends less time repeating the handbook and more time on the conversations that need a person.

Results from a real build

[CASE STUDY] We only publish results we can name and check with the client.

see also

All HR and people use cases ->
  • HR and people

    Training content built from SOPs

    Your written procedures become short training modules, checklists and quizzes, kept in step with the SOPs as they change.

    Agent
  • HR and people

    Resume screening with written reasons

    Every application is scored against the job's must-have criteria, with a written reason for each score, so hiring managers can check the reasoning.

    Custom app
  • HR and people

    Onboarding plans

    Each new hire gets a first-weeks plan built for their role, with accounts, equipment, intros and training booked across your tools before day one.

    Agent

Tell us how your business runs. We'll tell you where AI fits.

A free 30-minute call. You talk, we ask questions, and you leave with a few concrete ideas — or an honest answer that AI isn't the right fix yet.

Working with teams in the United States, United Kingdom and Australia.