Industry

AI for healthcare clinics

AI handles the front-desk and back-office work around patient care: bookings, reminders, intake forms, referral letters and claims paperwork. It never gives medical advice, and patient data stays inside the systems your clinic has approved.

use cases: 29
tools: 8

Book a free consultation See the top use cases

known issues

Where the time goes today

Reception phones ring through lunch and after hours, and missed calls become missed bookings.
Clinicians finish the day typing letters and admin notes instead of going home.
Intake forms arrive incomplete, so staff chase patients for details before the appointment.
Late cancellations leave gaps in the book that nobody has time to fill.

start here

Top use cases

The jobs we would usually look at first for healthcare clinics, best first.

Customer service
```
  .---.  ) 
 ( ### )(  
  '---'  zz
```
Inbound and after-hours voice agent
A voice agent picks up calls your team can't, answers common questions, books jobs or appointments and texts urgent details to whoever is on call.
Voice/chat agent
Customer service
```
[@]--->[..]
 |      |  
[ok]<--'   
```
Email and chat support agent
An AI agent answers routine customer emails and chats from your help docs and order data, then hands anything unusual to your team with notes.
Voice/chat agent
Customer service
```
+------+
|[x]___|
|[ ]___|
```
Patient and client intake
Intake forms, emails and scanned documents are read, checked for gaps and entered into your practice system before the first appointment.
Automation
Customer service
```
( 9:30 )
 remind?
 [y] [n]
```
Appointment reminders and no-show follow-up
Customers get reminders by text or a short call, can confirm or rebook in the same thread, and missed appointments get a same-day follow-up.
Voice/chat agent
Operations
```
 [?]--> 1._
        2._
        3._
```
SOP assistant for frontline staff
Staff on the floor, in the kitchen or on site ask how to do a task and get the steps from your own procedures, on their phone.
Company assistant
Finance
```
 .---.     
 |INV|=>[#]
 '---'     
```
Invoice capture and posting
Supplier invoices are read from the inbox, matched to the right supplier and account, and drafted as bills in Xero or QuickBooks for a person to approve.
Automation
Customer service
```
 * * * * . 
[ ....... ]
  '-> re:  
```
Review replies drafted for approval
Drafts a personal reply to every new Google, Tripadvisor or Trustpilot review, so the owner can check and post them in a few minutes a day.
Agent

22 more entries

More use cases for healthcare clinics

Sales
```
@--->[ ? ]
     |   |
   hot cold
```
Lead follow-up and qualification
Every new enquiry gets a reply by text or email within minutes, a few qualifying questions, and a booked call if it is a good fit.
Voice/chat agent
Marketing
```
Aa ~~~~~~
   ~~~~~ 
   ~~~ _|
```
On-brand content drafts
Drafts emails, social posts and blog outlines that follow your brand guide, product facts and past best work, so the team edits instead of starting blank.
Company assistant
Marketing
```
<title>~~~
 .-.  ~~~~
( q ) ~~~~
```
SEO page creation and refresh
Finds the search terms your customers use, drafts new service and location pages, and refreshes old pages that are slipping, all from your own facts.
Agent
Marketing
```
" claim " 
  ? -> [v]
  ? -> [x]
```
Brand and claims checks before publishing
Checks ads, emails and web copy against your brand rules and the advertising rules for your sector, and flags risky claims before anything goes live.
Custom app
Operations
```
 |#|       
 |#|#|     
 |#|#|_  ! 
```
Stock and reorder alerts
Watches stock levels and sales across your channels, warns you before items run out and drafts reorders that take lead times into account.
Automation
Operations
```
 o--.   .-x
    |   |  
    '-o-'  
```
Scheduling and dispatch
Proposes the day's job schedule from skills, locations and parts, then updates crews and customers when plans change.
Agent
Finance
```
 [rcpt] ?  
   |   v   
 [ok]  [x] 
```
Expense checks against policy
Every expense claim is checked against your written policy, with receipts read and clear notes on what breaks the rules, before a manager approves it.
Automation
HR and people
```
 > leave?  
 < policy  
   [s.3.2] 
```
Policy and benefits assistant in Slack or Teams
Staff ask leave, benefits and policy questions in Slack or Teams and get an answer from your own handbook, with a link to the exact section.
Company assistant
HR and people
```
 [=CV=] -> 
 [=CV=] ok 
 [=CV=] ?  
```
Resume screening with written reasons
Every application is scored against the job's must-have criteria, with a written reason for each score, so hiring managers can check the reasoning.
Custom app
HR and people
```
 M T W T F 
 . # . . # 
 . . o . . 
```
Interview scheduling
Candidates book, move or cancel interviews by email or text with an assistant that sees your interviewers' real calendars and confirms in minutes.
Voice/chat agent
HR and people
```
  o--o--o  
  |  |  |  
 d1 w1 m1  
```
Onboarding plans
Each new hire gets a first-weeks plan built for their role, with accounts, equipment, intros and training booked across your tools before day one.
Agent
HR and people
```
 SOP  -> Q1
 ===  -> Q2
 ===  -> ok
```
Training content built from SOPs
Your written procedures become short training modules, checklists and quizzes, kept in step with the SOPs as they change.
Agent
HR and people
```
Mo 8.0 ok
Tu 9.5 ot
We 0.0 ??
```
Timesheet and payroll checks
Timesheets are checked against rosters, leave and pay rules before each pay run, and odd entries go to the manager with a plain reason.
Automation
IT
```
.---------.
| ******  |
'--> [ok]-'
```
Helpdesk agent for password resets and access requests
A chat agent in Slack or Teams that verifies staff, resets passwords, clears lockouts and routes access requests to the right approver.
Voice/chat agent
IT
```
 +o    -o
 /|\   /|\
 / \   / \
```
Joiner and leaver account setup
An agent that reads new starters and leavers from your HR system, then builds or removes their email, app logins and devices to a checklist.
Agent
IT
```
  ><(((*>  
 ~~~[!]~~~ 
  [hold]   
```
Phishing report triage
Checks every email staff report as suspicious, explains the verdict, and pulls matching copies from other inboxes once your IT lead agrees.
Agent
Legal and compliance
```
 Q: leave? 
 A: s.7.2  
 [cited]   
```
Policy Q&A with clause citations
Answers staff questions about your handbook, policies and procedures in plain words and quotes the exact clause each answer comes from.
Company assistant
Legal and compliance
```
  ((o))    
  _|_ new  
 [digest]  
```
Regulatory update digests
Watches the regulators and sources you follow, filters out what does not apply, and sends a short weekly digest linked to the policies affected.
Automation
Legal and compliance
```
 [v] [v]   
 [v] [ ]   
  >> audit 
```
Audit evidence collection
Gathers screenshots, exports and sign-offs for each audit control from your systems, labels them and flags gaps before the auditor asks.
Agent
Leadership
```
 _______  
|BOARD  |]
|PACK___|]
```
Board pack assembly
AI gathers the month's financials, KPIs and department updates into your board pack template, drafts the commentary and tracks what is still missing.
Agent
Company-wide
```
.--------.
| ask me |
'-.------'
```
Company AI assistant on your own knowledge
A private assistant in Slack, Teams or the browser that answers staff questions from your own policies, files and wikis, with a link to the source.
Company assistant
Company-wide
```
      [3] 
   [2]    
[1]       
```
AI training and adoption programs
Hands-on AI training built around your team's real tasks, with a shared prompt library and a practice assistant so new habits last beyond the workshop.
Company assistant

integrations

Tools we connect to

Systems businesses like yours commonly run. Wherever it can, the AI works inside the tools your team already uses. If yours is not listed, ask: most tools with an API can be connected.

Cliniko
Jane
Nookal
Halaxy
athenahealth
Power Diary
HotDoc
Microsoft 365

cd ..

Other industries

Filter the library by healthcare clinics ->

Tell us how your business runs. We'll tell you where AI fits.

A free 30-minute call. You talk, we ask questions, and you leave with a few concrete ideas — or an honest answer that AI isn't the right fix yet.

Book a free consultation Browse use cases first

Working with teams in the United States, United Kingdom and Australia.

.-------------------------.
| > what should AI do     |
|   for your business?    |
|                         |
| $ triage the inbox_     |
'-------------------------'