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Curious Context Labs

IT · Agent

Joiner and leaver account setup

AI onboarding and offboarding of staff accounts

An agent that reads new starters and leavers from your HR system, then builds or removes their email, app logins and devices to a checklist.

01 today

The problem

New starters often turn up on day one with no laptop login and no email. Leavers keep access to the CRM or the shared inbox for weeks because nobody told IT. The steps live in someone's head, so they change depending on who is in that week.

02 the run

What the AI does

  1. Step 1: Watches BambooHR or Workday for new hires, role changes and leaving dates.
  2. Step 2: Builds a setup plan from the person's role: mailbox, groups, app seats and device, using your role templates.
  3. Step 3: Creates the accounts in Google Workspace or Microsoft 365 and adds the person to the right Okta groups and Slack channels.
  4. Step 4: For leavers, schedules account suspension for their last working hour, moves mailbox and file ownership to the manager and lists apps that need manual removal.
  5. Step 5: Raises a Jamf or Intune task to ship, wipe or collect the laptop.
  6. Step 6: Posts a finished checklist to the hiring manager and keeps it on file.

paused: waiting for a person to approve

03 human in the loop

Where a person approves

The line manager confirms the role template before any accounts are created. For leavers, HR confirms the final date before suspension, and an IT lead signs off on any data deletion.

04 after

What changes

New people can log in and start work on their first morning. Former staff lose access on time, every time, and the process runs the same way whether your office manager is in or on leave.

Results from a real build

[CASE STUDY] We only publish results we can name and check with the client.

see also

All IT use cases ->
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  • IT

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  • Operations

    SOP assistant for frontline staff

    Staff on the floor, in the kitchen or on site ask how to do a task and get the steps from your own procedures, on their phone.

    Company assistant

Tell us how your business runs. We'll tell you where AI fits.

A free 30-minute call. You talk, we ask questions, and you leave with a few concrete ideas — or an honest answer that AI isn't the right fix yet.

Working with teams in the United States, United Kingdom and Australia.