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Curious Context Labs

Industry

AI for diagnostics and labs

AI reads requisitions and referrals, checks insurance and authorisations, and tracks recommended follow-ups so results and reports reach the right person. It never interprets images or results; clinicians and scientists do.

use cases
11
tools
7

known issues

Where the time goes today

  1. Requisitions and referrals arrive incomplete, so samples and scans wait while staff chase details.

  2. Eligibility checks and authorisations happen by phone and portal, one at a time.

  3. Recommended follow-up imaging and abnormal results can fall through the gaps between teams.

  4. Patients call to ask where their results are.

start here

Top use cases

The jobs we would usually look at first for diagnostics and labs, best first.

  • Healthcare

    Test results follow-up tracking

    Results the lab has flagged as abnormal are tracked until a clinician acknowledges them and the agreed action happens, with escalation if they stall.

    Automation
  • Healthcare

    Imaging follow-up recommendations

    Follow-up recommendations in radiology reports, such as a repeat scan in six months, are tracked until ordered or closed by a clinician.

    Automation
  • Healthcare

    Insurance eligibility checks

    Coverage and benefits are checked electronically before every appointment, and problems go to the front desk days ahead instead of at check-in.

    Automation
  • Healthcare

    Prior authorisation packets

    Prior authorisation requests are assembled from the record against each payer's criteria, with missing evidence flagged, then submitted by staff.

    Agent
  • Healthcare

    Referral intake and routing

    Incoming referrals are read, checked for missing information and routed to the right service, with urgency confirmed by a clinician.

    Automation
  • Healthcare

    Claim denials and appeal letters

    Denied claims are sorted by reason and value, the fix or appeal is prepared with evidence from the record, and billing staff approve every submission.

    Agent
  • Customer service

    Patient and client intake

    Intake forms, emails and scanned documents are read, checked for gaps and entered into your practice system before the first appointment.

    Automation

4 more entries

More use cases for diagnostics and labs

  • Customer service

    Appointment reminders and no-show follow-up

    Customers get reminders by text or a short call, can confirm or rebook in the same thread, and missed appointments get a same-day follow-up.

    Voice/chat agent
  • Legal and compliance

    Regulatory update digests

    Watches the regulators and sources you follow, filters out what does not apply, and sends a short weekly digest linked to the policies affected.

    Automation
  • Healthcare

    Clinical coding support

    Coders get a ranked list of candidate codes with the supporting text from the record, looked up in the official code sets, for them to accept or change.

    Custom app
  • Healthcare

    Patient instructions in plain language

    Approved patient leaflets and discharge instructions are rewritten in plain language and translated, then checked by a clinician before use.

    Custom app

integrations

Tools we connect to

Systems businesses like yours commonly run. Wherever it can, the AI works inside the tools your team already uses. If yours is not listed, ask: most tools with an API can be connected.

  • Epic
  • Sectra
  • PowerScribe
  • Orchard Harvest
  • Sunquest
  • Availity
  • Microsoft 365

Tell us how your business runs. We'll tell you where AI fits.

A free 30-minute call. You talk, we ask questions, and you leave with a few concrete ideas — or an honest answer that AI isn't the right fix yet.

Working with teams around the world.