Industry

AI for care homes and home care

AI turns carers' voice notes into care records, plans visit rounds, keeps rosters filled and tidies the paperwork inspectors ask for. Carers and nurses stay in charge of every care decision.

use cases: 14
tools: 7

Book a free consultation See the top use cases

known issues

Where the time goes today

Carers write notes at the end of a long shift, so records are thin or late.
Home care rounds are re-planned by phone every time a visit runs over or a carer is off.
Shift gaps are filled at the last minute, often with agency staff.
Inspection evidence is gathered in a rush from paper and spreadsheets.

start here

Top use cases

The jobs we would usually look at first for care homes and home care, best first.

Healthcare
```
  ((o))    
  care: ok 
  mood: =) 
```
Care notes from carers' voice notes
Carers speak a quick note after each visit or task, and it becomes a structured care record entry they check before saving.
Custom app
Healthcare
```
 (h)-->(h) 
   \     / 
    (car)  
```
Home care visit scheduling
Carer rounds are planned around clients' needs, continuity, skills and travel, and re-planned when a visit runs over or a carer is off.
Agent
Healthcare
```
 M T W T F 
 [x][ ][x] 
 [ ][x][?] 
```
Nurse rosters and shift fill
Rosters are drafted within your rules and skill mix, and when someone calls in sick the right bank staff are offered the shift first.
Agent
Healthcare
```
 A: 5mg    
 B: 10mg ! 
 C: --     
```
Medication list preparation
Medicines from letters, records and charts are gathered into one list with differences highlighted, for a pharmacist to reconcile.
Agent
Healthcare
```
 [!][!]    
  [!]  ->  
   theme   
```
Patient safety incident themes
Incident reports are grouped by theme and contributing factor, so the safety team sees patterns across wards and sites each week.
Automation
HR and people
```
 SOP  -> Q1
 ===  -> Q2
 ===  -> ok
```
Training content built from SOPs
Your written procedures become short training modules, checklists and quizzes, kept in step with the SOPs as they change.
Agent
HR and people
```
Mo 8.0 ok
Tu 9.5 ot
We 0.0 ??
```
Timesheet and payroll checks
Timesheets are checked against rosters, leave and pay rules before each pay run, and odd entries go to the manager with a plain reason.
Automation

7 more entries

More use cases for care homes and home care

Customer service
```
  .---.  ) 
 ( ### )(  
  '---'  zz
```
Inbound and after-hours voice agent
A voice agent picks up calls your team can't, answers common questions, books jobs or appointments and texts urgent details to whoever is on call.
Voice/chat agent
Customer service
```
 * * * * . 
[ ....... ]
  '-> re:  
```
Review replies drafted for approval
Drafts a personal reply to every new Google, Tripadvisor or Trustpilot review, so the owner can check and post them in a few minutes a day.
Agent
Operations
```
 [?]--> 1._
        2._
        3._
```
SOP assistant for frontline staff
Staff on the floor, in the kitchen or on site ask how to do a task and get the steps from your own procedures, on their phone.
Company assistant
HR and people
```
 > leave?  
 < policy  
   [s.3.2] 
```
Policy and benefits assistant in Slack or Teams
Staff ask leave, benefits and policy questions in Slack or Teams and get an answer from your own handbook, with a link to the exact section.
Company assistant
HR and people
```
 M T W T F 
 . # . . # 
 . . o . . 
```
Interview scheduling
Candidates book, move or cancel interviews by email or text with an assistant that sees your interviewers' real calendars and confirms in minutes.
Voice/chat agent
Legal and compliance
```
 Q: leave? 
 A: s.7.2  
 [cited]   
```
Policy Q&A with clause citations
Answers staff questions about your handbook, policies and procedures in plain words and quotes the exact clause each answer comes from.
Company assistant
Legal and compliance
```
 [v] [v]   
 [v] [ ]   
  >> audit 
```
Audit evidence collection
Gathers screenshots, exports and sign-offs for each audit control from your systems, labels them and flags gaps before the auditor asks.
Agent

integrations

Tools we connect to

Systems businesses like yours commonly run. Wherever it can, the AI works inside the tools your team already uses. If yours is not listed, ask: most tools with an API can be connected.

Person Centred Software
Birdie
Access Care Planning
Nourish
Deputy
Microsoft Teams
Google Workspace

cd ..

Other industries

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