Industry

AI for hospitals

AI takes on the documentation and administration around care: notes, discharge summaries, coding, prior authorisations, denials, rosters and theatre lists. Clinicians review and decide every clinical step, and patient data stays inside approved systems.

use cases: 28
tools: 7

Book a free consultation See the top use cases

known issues

Where the time goes today

Clinicians spend more of the day on the record and the inbox than with patients.
Discharges wait on paperwork, medication lists and transport that nobody is tracking in one place.
Prior authorisations and claim denials tie up billing teams and delay care.
Rosters are rebuilt every time someone calls in sick, and gaps go to expensive agency staff.

start here

Top use cases

The jobs we would usually look at first for hospitals, best first.

Healthcare
```
  ((o))    
  [===]  ~ 
  [===]~~  
```
Ambient clinical notes
With the patient's consent, the consultation is turned into a draft note in your template, which the clinician checks, edits and signs in the record.
Custom app
Healthcare
```
 [=====]   
 [==   ] ->
 [===  ]   
```
Discharge summaries drafted from the record
A first draft of the discharge summary is assembled from the stay's notes, results and medication changes, ready for the treating doctor to check and sign.
Agent
Healthcare
```
 [bed]->   
  [x][x][ ]
  -> home  
```
Discharge readiness tracking
Every patient expected to go home has a live list of what is still outstanding, such as medicines, transport or a care package, with owners and chasers.
Automation
Healthcare
```
 [Rx]->[?] 
  |     |  
 [ok]<-'   
```
Prior authorisation packets
Prior authorisation requests are assembled from the record against each payer's criteria, with missing evidence flagged, then submitted by staff.
Agent
Healthcare
```
 [X] CO-16 
  |  fix   
 [>] appeal
```
Claim denials and appeal letters
Denied claims are sorted by reason and value, the fix or appeal is prepared with evidence from the record, and billing staff approve every submission.
Agent
Healthcare
```
 M T W T F 
 [x][ ][x] 
 [ ][x][?] 
```
Nurse rosters and shift fill
Rosters are drafted within your rules and skill mix, and when someone calls in sick the right bank staff are offered the shift first.
Agent
Healthcare
```
 |==|==|   
 |==|  |== 
 08    17  
```
Theatre list scheduling
Theatre lists are built from waiting lists with realistic case durations, so fewer lists overrun or finish early, and gaps from cancellations are refilled.
Custom app

21 more entries

More use cases for hospitals

Customer service
```
+------+
|[x]___|
|[ ]___|
```
Patient and client intake
Intake forms, emails and scanned documents are read, checked for gaps and entered into your practice system before the first appointment.
Automation
Customer service
```
( 9:30 )
 remind?
 [y] [n]
```
Appointment reminders and no-show follow-up
Customers get reminders by text or a short call, can confirm or rebook in the same thread, and missed appointments get a same-day follow-up.
Voice/chat agent
Operations
```
 |#|       
 |#|#|     
 |#|#|_  ! 
```
Stock and reorder alerts
Watches stock levels and sales across your channels, warns you before items run out and drafts reorders that take lead times into account.
Automation
Operations
```
 [?]--> 1._
        2._
        3._
```
SOP assistant for frontline staff
Staff on the floor, in the kitchen or on site ask how to do a task and get the steps from your own procedures, on their phone.
Company assistant
HR and people
```
 > leave?  
 < policy  
   [s.3.2] 
```
Policy and benefits assistant in Slack or Teams
Staff ask leave, benefits and policy questions in Slack or Teams and get an answer from your own handbook, with a link to the exact section.
Company assistant
HR and people
```
 M T W T F 
 . # . . # 
 . . o . . 
```
Interview scheduling
Candidates book, move or cancel interviews by email or text with an assistant that sees your interviewers' real calendars and confirms in minutes.
Voice/chat agent
HR and people
```
 SOP  -> Q1
 ===  -> Q2
 ===  -> ok
```
Training content built from SOPs
Your written procedures become short training modules, checklists and quizzes, kept in step with the SOPs as they change.
Agent
HR and people
```
Mo 8.0 ok
Tu 9.5 ot
We 0.0 ??
```
Timesheet and payroll checks
Timesheets are checked against rosters, leave and pay rules before each pay run, and odd entries go to the manager with a plain reason.
Automation
IT
```
 +o    -o
 /|\   /|\
 / \   / \
```
Joiner and leaver account setup
An agent that reads new starters and leavers from your HR system, then builds or removes their email, app logins and devices to a checklist.
Agent
IT
```
  ><(((*>  
 ~~~[!]~~~ 
  [hold]   
```
Phishing report triage
Checks every email staff report as suspicious, explains the verdict, and pulls matching copies from other inboxes once your IT lead agrees.
Agent
Legal and compliance
```
 Q: leave? 
 A: s.7.2  
 [cited]   
```
Policy Q&A with clause citations
Answers staff questions about your handbook, policies and procedures in plain words and quotes the exact clause each answer comes from.
Company assistant
Legal and compliance
```
  ((o))    
  _|_ new  
 [digest]  
```
Regulatory update digests
Watches the regulators and sources you follow, filters out what does not apply, and sends a short weekly digest linked to the policies affected.
Automation
Healthcare
```
 I10  E11  
 Z79  [?]  
  -> coder 
```
Clinical coding support
Coders get a ranked list of candidate codes with the supporting text from the record, looked up in the official code sets, for them to accept or change.
Custom app
Healthcare
```
 [ref]     
   |-> [A] 
   '-> [B] 
```
Referral intake and routing
Incoming referrals are read, checked for missing information and routed to the right service, with urgency confirmed by a clinician.
Automation
Healthcare
```
 [msg] ... 
  [draft]  
   -> [ok] 
```
Patient message reply drafts
Portal messages are sorted by type, and routine ones get a draft reply in the clinic's voice, which a clinician or nurse edits and sends.
Agent
Healthcare
```
 [!] Hb    
  |-> ack? 
  '-> done 
```
Test results follow-up tracking
Results the lab has flagged as abnormal are tracked until a clinician acknowledges them and the agreed action happens, with escalation if they stall.
Automation
Healthcare
```
 [CT] 6mo  
   |->[ ]  
   '->[ok] 
```
Imaging follow-up recommendations
Follow-up recommendations in radiology reports, such as a repeat scan in six months, are tracked until ordered or closed by a clinician.
Automation
Healthcare
```
 A: 5mg    
 B: 10mg ! 
 C: --     
```
Medication list preparation
Medicines from letters, records and charts are gathered into one list with differences highlighted, for a pharmacist to reconcile.
Agent
Healthcare
```
 [Rx] ->   
  1. take  
  2. call  
```
Patient instructions in plain language
Approved patient leaflets and discharge instructions are rewritten in plain language and translated, then checked by a clinician before use.
Custom app
Healthcare
```
 [!][!]    
  [!]  ->  
   theme   
```
Patient safety incident themes
Incident reports are grouped by theme and contributing factor, so the safety team sees patterns across wards and sites each week.
Automation
Healthcare
```
 [ID] ->   
  plan: ok 
  copay: $ 
```
Insurance eligibility checks
Coverage and benefits are checked electronically before every appointment, and problems go to the front desk days ahead instead of at check-in.
Automation

integrations

Tools we connect to

Systems businesses like yours commonly run. Wherever it can, the AI works inside the tools your team already uses. If yours is not listed, ask: most tools with an API can be connected.

Epic
Oracle Health (Cerner)
MEDITECH
athenahealth
Microsoft Teams
Allocate
ServiceNow

cd ..

Other industries

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.-------------------------.
| > what should AI do     |
|   for your business?    |
|                         |
| $ triage the inbox_     |
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